Refund policy

Returns, Refunds, and Order Cancellation Policy

Applicable Countries: United States
Policy URL: drcori.com/return-policy

 

 

Standard Process Product Orders

We strive to ensure your satisfaction with every order. Please carefully review your order for accuracy before submission.

  1. Order Changes: Once your order is submitted, it cannot be changed or modified.

  2. Damaged Products: If your product arrives damaged, we will issue a replacement or refund. Please email clear pictures of the damaged product to questions@drcori.com.

 

 

Return Policy for Standard Process Products

Return Eligibility:

  • Products must be returned within 30 days of the original purchase date.

  • Items must be unused, unopened, and in their original condition to qualify for a return.

Exceptions for Opened Products:

  • Opened products may only qualify for a return if they are defective or do not meet quality standards. Please contact us immediately to report any concerns.

 

 

Refund Policy

Refunds will be processed as follows:

  1. Unopened Products: Eligible for a full refund if returned within 30 days.

  2. Opened Products: Defective or unsatisfactory items may qualify for a refund after evaluation.

  3. Refund Processing: Refunds are issued to the original payment method and may take 5-7 business days to reflect on your account.

Return Abuse Policy:
Frequent or excessive returns are monitored. Customers flagged for return abuse may be required to ship the product back at their own expense.

 

 

Exceptions & Additional Fees

  • Orders over a certain amount may require product returns for inspection. These returns are subject to a 20% processing fee for administrative and handling costs.

 

 

Order Cancellations

  1. Before Shipping: If you need to cancel an order before it is shipped, contact us immediately at questions@drcori.com or (718) 358-1155.

  2. After Shipping: Orders already shipped cannot be canceled but may qualify for a return under the above policies.

 

 

How to Request a Return or Refund

  1. Contact Us: Email us at questions@drcori.com or call (718) 358-1155 within 30 days of receiving your order.

  2. Provide Details: Include your order number, product details, and the reason for your request.

  3. Follow Instructions: Our team will guide you through the next steps, including whether to keep, discard, or return the product.

 

 

Returns & Refunds for Non-Standard Process Products

  • Digital Products: All digital items, including protocols, assessments, consultations, and courses, are non-refundable.

 

Order Violations

Orders canceled for violations of Standard Process Terms of Use—such as unauthorized reselling, shipping to distribution warehouses, or drop-shipping—are not eligible for returns, refunds, or credits.


Contact Information

Phone: (718) 358-1155
Fax: (718) 358-9592
Email: questions@drcori.com